How To Manage Your Remote Employees

Companies have asked their staff to work remotely amid the coronavirus pandemic. Although nearly a quarter of the workforce of the United States already work from home, part-time, the new regulations have left employees as well as their managers, working out of the typical office setting and separate from one another for the very first time.

Common Challenges When Working From Home

Insufficient face to face supervision – remote workers and managers both complain about the lack of face to face interaction, which could affect productivity, communication, and availability of managerial support.

Insufficient access to information – new remote workers are commonly shocked by the additional effort and time required to find information from coworkers.

Social isolation – when it comes to remote work, one of the most common complains is loneliness. Working from home for a long time could cause remote workers to feel less “belonging” to their company, which could prompt them to leave the organization.

Distractions at home – there are many distractions that can hinder efficient and productive remote work. Employers must encourage remote workers to have a dedicated workspace and sufficient child care before letting them work from home.

How Can Managers Support Remote Employees?

Create a structured check-ins everyday – remote managers should create a daily call with their remote employee, which could be in the form of one on one calls, in case your employees work more independently from one another, or a team call, in case their work is more collaborative.

Provide different options for technology – email isn’t enough. Remote workers must make the most out of the available technology, like video conferencing, that provides participants a lot of the visual cues that they would have if they were facing each other. There are instances when quick collaboration is more crucial than visual detail. Tools like Zoom and Slack can be used for less formal, less formal, and time sensitive communication.

Create rules of engagement – remote work becomes more satisfying and efficient when managers set some expectations when it comes to the means, frequency, as well as the ideal timing of the communication for their remote workers. Let your remote workers know when is the best time and what is the best way to reach you during the workday. Also, watch out for communication among remote workers to make sure that they are sharing information as required.

Offer opportunities for remote social interaction – managers must structure ways for workers to interact socially while they work from home Myrtle Beach. This holds true for each remote worker but especially for those who have been transitioned out of the office abruptly.

Offer emotional support and encouragement – particularly in the aspect of an instant shift to remote work, it’s crucial for managers to acknowledge the stress, listen to the concerns and anxieties of their employees, as well as learn how to empathize with their struggles. In case an employee who is new to remote working is struggling but is not communicating anxiety and stress, you should ask them how they are doing. A simple question of how the work from home situation is working out for them can provide you with the crucial information that you may not otherwise hear. When you ask the question, don’t forget to listen carefully to your worker’s response.

Call SpartanTec, Inc. and let our team help you set up the appropriate online security measures for your remote workers.

SpartanTec, Inc.
Myrtle Beach, SC 29577
(843) 420-9760
https://www.spartantec.com/

Huge Increase In Phishing And Malware Attacks Using Coronavirus

Around the world, hundreds of millions of people are terrified of the current pandemic that's raging. Most of those are currently self-quarantining at home and limiting their social contacts. Everyone is hungry for news and information.

Sadly, hackers, scammers and other assorted criminals have wasted no time preying on this massive captive audience.

According to data collected by Proofpoint, there has been a massive surge in Coronavirus-themed phishing and malware attacks. In fact, these kinds of attacks now dominate the threat landscape and are likely to continue to do so until the end of the crisis.

A representative from another security company, Trustwave, is also tracking the surge in these types of attacks.

Trustwave had this to say about the trend:

"Cyber criminals, proving beyond doubt they are completely devoid of morals, have ramped up their activities, unashamedly using all manner of coronavirus lures to trick people. We are now seeing dozens of different email campaigns per day."

To be sure, some of the campaigns being launched are more sophisticated than others. Some do little more than attempt to persuade a potential victim to donate bitcoin to a phony fund.

Others are a good deal more subtle, and will pretend to be from respected groups like the World Health Organization, either promising information or asking for donations during this critical time. Naturally, anyone who attempts to access the promised information or help out will wind up with one form of malware or another installed on their system and not get the information they were promised.

These facts underscore an important point. As desperate as everyone is for information, it's more important than ever to keep security at the forefront of our minds. No matter how temping a lure might be presented to you, refrain from clicking on links or opening files from untrusted sources.

Call SpartanTec, Inc. now for more information as to how you can make sure that your network, gadgets, and devices are secure from cybercriminals and all other online threats.

SpartanTec, Inc.
Myrtle Beach, SC 29577
(843) 420-9760
https://www.spartantec.com/

Basic Network Security Tips For Small Businesses

If you believe that your company is at a low risk of experiencing cyberattacks just because it’s too small to be noticed by cybercriminals, then now is the time to change your perspective when it comes to network security. Semantec’s 2016 threat data revealed that about 43% of all cyberattacks involved small businesses. It’s a massive 25% increase from the 18%, recorded back in 2011. Nowadays, one out of 40 small businesses carefully select their victims by focusing on easy targets.

Make sure that your data of your small business stays secure using the basic network security tips.

Educate Your Staff

Human error is one of the major threats that small businesses face. This may include blunders like leaving confidential accounts open on computers that are shared, failing to change passwords on a regular basis, downloading infected files accidentally, and giving out important details through phishing scams.

You need to educate your workers about cybersecurity. This can help you mitigate the risk to your network. Teach them how they can identify signs of a phishing scam and what needs to be done in case they become a victim. Additionally, don’t forget to discuss why software updates are essential and how to update personal and business devices.

Be sure that you’ve set up computer security policies and that your workers understand these policies. These should include rules about network and device access, frequency of changing passwords, best file sharing practices, security application rules, reporting process on stolen or lost devices, and many more.

Update The Software

An outdated software is a threat that cybercriminals can exploit. Whether it’s a financial software, a CMS, operating systems, or anti-virus programs, you have to concentrate in updating all your software. Hackers like older software because they know exactly where the loopholes are. By updating your software, the security vulnerabilities are patched up and the functionality is improved to protect companies against malware, viruses, as well as other types of hacking.

Protect Your WiFi

The Wi-Fi network of your company could serve as an entry point for cybercriminals. But there are some steps you could take to make sure that your internet connection is secured.

All the data that will pass through your network should be encrypted and you should use a firewall, too. The router must be password protected and employees should be the only ones who should have access to it. You must consider concealing your network so others cannot try to access. You can do this by setting up the router so it won’t broadcast the name of your network.

Use A VPN

Always use a virtual private network or VPN. It adds an additional layer of security when you are browsing the web. This holds true when you’re trying to access your files using unsecured or public networks. VPN providers will channel your data first through the services and then mask the IP address and then encrypt your data so that your browsing history and passwords are kept protected from cybercriminals.

Use Two-Factor Authentication

If possible, use two factor authentication all the time. Cloud databases are almost always hijacked every time the users fail to switch on authentication or if they have left the outdated versions exposed. You need to take the vulnerabilities of cloud infrastructure as a serious threat. You should set safe practices in place when you are using or trying to access cloud services. Never pass the responsibility involving security to your cloud service.

Cybersecurity remains a huge problem for companies of all sizes. However, taking the needed precautions will significantly reduce the risk of becoming the next victim of cyber criminals.

Call SpartanTec, Inc. if you need the help of IT professionals in securing your network especially these days when cybercriminals are lurking everywhere just waiting to exploit any vulnerability they could find.

SpartanTec, Inc.
Myrtle Beach, SC 29577
(843) 420-9760
https://www.spartantec.com/

What Are The Different Types Of Network Security?

Cybercrime is a fast growing form of criminal activity. The global cost of addressing the damage caused by these illegal activities will reach around $6 trillion by 2021, which is twice the cost of the damage back in 2015. Some reports said that the average cost of cyberattacks is at least $1 million and this is expected to continue to increase.

Making sure that the best network security is provided is one of the top priorities of a managed service provider. However, cyberattackers and hackers are devious and persistent, which means you have to leverage network security tools proactively to create and maintain an efficient line of defence.

Because of this, it’s crucial for MSPs to help clients understand the necessity and importance of keeping the best practices when it comes to network security. Below is a list of some important things you need to learn regarding the different kinds of network security tools. The latest attacks against managed service providers have emphasized the need for a robust network security so when you are already familiar with its basics then you can consider this as a refresher course that can help you explain these topics to your clients.

Types of Network Security

Network security are the countermeasures set in place to protect the network as well as the data that are stored on or perhaps just going through it. Network security protects the network from hacking attempts, employee negligence, and cyberattacks. The three network security components are software, hardware, as well as cloud services.

Different Types of Network Security Tools and Devices

There are different kinds of network security tools that you can add to your set of services.

Access Control

Access control is about controlling which users will have access to the sensitive parts of the network. This can help restrict access to the network to recognized devices and users only.

Anti-virus and Anti-malware Software

An anti-virus software would monitor the network traffic in real time for threats like malware, scan all the activity logs for indications of suspicious activities or long term patterns, and provide threat remediation abilities.

Application Security

Application security refers to the mix of software, hardware, and excellent practices that will monitor issues and then close the gaps in the security coverage.

Behavioral Analytics

Behavioral analytics software is made to determine common indicators of unusual behaviour, which could be an indication of a security breach.

Data Loss Prevention

Data loss prevention technologies can prevent the employees of a company from sharing important company details or sensitive data outside the network.

Distributed Denial of Service Prevention

Distributed denial of service (DDoS) or attacks are very common. DDoS prevention tools will scrub incoming traffic to get rid of nonlegitimate traffic that can threaten your network and may be comprised of a hardware appliance that functions by filtering out traffic before it gets to your firewalls.

Email Security

Email is an essential factor you need to take into account when you are implementing your network security tools. Various threat vectors such as phishing, suspicious links, and malware could be linked to or added into emails. An email security software functions by filtering out incoming threats and could be configured to stop outgoing messages from sharing specific forms of data.

Firewalls

These are common elements of a network security model. Firewalls function as a gatekeeper between the internet and the network.

Mobile Device Security

Most people have mobile devices that contain some kind of sensitive or personal data that needs to be protected. Hackers will find a way to access it and that is why setting mobile device security measures in place is crucial.

Network Segmentation

Sorting and dividing network traffic according to specific classifications. This will make the job much easier for security support personnel in terms of applying policies. Segmented networks streamlines the assignment and denial of authorization credi

Security Information and Event Management

SIEMs are a mix of network and host based intrusion detection units that mix data log files as well as network traffic so that administrators know what’s happening across the network.

Web Security

Some of the purposes that a web security software serves include limiting internet access for staff by preventing them from accessing websites that may contain malware. It also works by blocking other online threats and protects the web gateway of the client.

Call SpartanTec, Inc. now for more information as to how you can make sure that your network, gadgets, and devices are secure from cybercriminals and all other online threats.

SpartanTec, Inc.
Myrtle Beach, SC 29577
(843) 420-9760
https://www.spartantec.com/